For clients with [level] support, you can submit a support request right from your computer by following these steps –
Find the life ring icon in your computer’s system tray at the bottom right side of the screen
Right click and depending on the type of issue, chose either ‘Request Support’ or ‘Take Screenshot and Request Support’
Fill out the details of your issue and submit the form. If you chose to take a screen it will automatically be attached to the support request
For clients who are not subscribed to a support package please fill out the following form –
Submit a Support Ticket
This form is for existing clients to submit support requests. If you would like to contact us for any other issue please use the contact page.